护士带领Charlene Platon创新

“讲故事是非常重要的,特别是在创新和中断的时候。”-Charlene柏拉图,约翰逊和约翰逊护士创新研究员和斯坦福医疗保健的行走护理总监

护理创新

创新的解脱故事

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“讲故事是非常重要的,特别是在创新和中断的时候。”-Charlene柏拉图,约翰逊和约翰逊护士创新研究员和斯坦福医疗保健的行走护理总监

从今天的剧集,你会学到:

为什么故事对创新过程有关?分享故事的创新者可以灌输哪些值?创新领导者如何激发创作者告诉和分享他们的成功和失败故事?

Charlene Platon是一名董事会认证的家庭护士从业者,是一名执政护理执照护士队,斯坦福医疗保健,和约翰逊和约翰逊护士创新研究员。Charlene的目标是为护士带领的创新带到医疗保健的最前沿。在2020年5月中旬,她和Chris Caulfield福布斯理事会是在其中一个胜利的队伍SONSIELMicrosoft,约翰逊和约翰逊,和德武普国际Covid-19 Virtual Hackathon。她揭示了如何从评委开始买入的绩效。Healthcare #sheroes喜欢Charlene突出了协作医疗创新的重要故事。从流程改进到新技术发展,护士处于独特的地位,以便看到医疗保健改善的机会。我们的关键外卖?所有护士都是创新者,但不是每个人都传统上有能力看到它。我们希望您采取此护士带领的创新故事并将其应用于您的行业或社区。每个人都可以使用更广泛的镜头,了解谁可以成为创新领导者。创新不适用于硅谷;它是由主题专家领导,共同努力改善他们的领域。 You can follow her on Twitter and LinkedIn.

Today's Guest:
Charlene Platon Headshot

Charlene是一名持证注册护士和委员会认证的家庭护士执业医师。2016年,她加入斯坦福医疗保健公司(SHC),担任高级实践经理,主要负责领导流程和质量改进计划,以优化高级实践提供者的实践。目前,Charlene是SHC的门诊护理主管。在这个职位上,Charlene专注于在斯坦福企业中为推进、发展、完善和创新非卧床护理临床交付操作提供领导。除了她的主任职位外,Charlene还是强生公司12位首届护士创新研究员之一。在这项研究中,夏琳计划将护士主导的创新带到医疗领域的前沿。

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这一集是由故事训练数据ing from Untold Content and Data+Science. Transform your data into powerful visual stories by learning best practices in data visualization and technical storytelling. Whether you’re a PowerBI or a Tableau person—or just want to better communicate your data—this workshop will inspire you to see the stories that lie in the data. Learn more atUntoldContent.com/Data-StoryTelling-乐动体育266Trings.

Katie[00:00:00:04]欢迎来到未经创新的故事,我们扩大了洞察力,影响和创新的解开故事。由无国界的内容提供支持乐动体育足球,我是您的主人,Katie Trauth Taylor。我们今天的客人是Charlene Platon。她是斯坦福医疗保健的守护护理主任。她是12名首届约翰逊和约翰逊护士创新研究员之一。她是一名董事会认证的家庭护士从业者,一名许可的注册护士,以及5月2020年5月举行的卫生Covid-19 Virtual Hackathon的护士黑客队员的胜利团队。赢家和自我保健师的获胜者。我们非常感谢您在播客,Charlene。非常感谢您的到来。

Charlene[00:00:49]非常感谢你,凯蒂。我很高兴在这里。

Katie[00:00:51]我们注意到我们正在采访像你这样的女性,我们开始认识到批判性的医疗保健#sheros,如果你愿意。我们受到了播客的这种子类别的启发,并开始向刚刚在其领域突出的女性伸出援手。我如此感谢您今天听取更多您的想法,了解为什么创新对护理领域的事项。并听到你的旅程。

Charlene[00:01:18]非常感谢你,凯蒂。我很高兴你提到了雪洛斯。我喜欢这样。我认为这是一个重要的行动呼吁,真正关注女性在医疗保健和护理领域的创新。但总的来说,呼吁采取行动,以引起对护士主导的创新的关注。护士主导的创新理念非常重要。只是因为,你知道,护士们总是在床边进行创新,而在我作为护士的整个医疗生涯中,我注意到的一点是,护士们从来没有把他们的创新称为真正的创新。在过去,我们从未被告知要称之为创新。我认为,现在护士主导的创新势头强劲,20/20年是护士和助产士的一年,护士们在这场全球大流行的前线工作,现在确实是将护士主导的创新推向前沿的最重要时刻。我很高兴能成为这项任务的一部分和宣传的一部分。

Katie[00:02:20]是的。因此,非常感谢您对护士带来的创新以及为什么重要的内容。你能分享一点吗?你知道,作为一名护士,你是第一次听到这句话护士带领的创新吗?什么时候在你的领域出现?

Charlene[00:02:37]这是一个很棒的问题,凯蒂。诚实,我第一次听到护士带领的创新的第一次是去年。

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Katie[00:02:46] Sure.

Charlene[00:02:46]是的,这是惊人的,因为回头看,我知道这么多护士是创新者。我会说所有护士都是创新者,并以不同的方式。但是,通过这个词,我第一次听到它实际上正在观看丽贝卡的爱情在她的谈话中谈论护士带领的创新。她真的是第一个在泰德舞台上站起来的护士。而且我很高兴这个话题是关于护士带领的创新,因为它是人们从未听过的人,特别是护士。如果我之前没有听说过这个术语,则不认为医疗保健社区或公众的其他成员通常听取了一个术语的类型。因此,听到去年第一次对我来说非常重要,因为我立即与丽贝卡联系在一起。我立即分享她的帖子,让别人听她的谈话,因为我第一次意识到我在医疗保健领域之前所做的一切都不仅改善,而且是创新。我认为这是一个非常重要的术语。我听说过它的另一种方式是通过我的约翰逊和约翰逊护士创新奖学金。 And that was another program that I actually found out about because of Rebecca Love. And she is one of the facilitators of that program. And so highlighting Johnson and Johnson with this nurse innovation fellowship was huge. And it really brought forward that nurses are big innovators as well.

Katie[00:04:18]你知道,医疗保健行业内部创新的想法非常多方面。你在卫生系统内部有些内部 - 历史上,很多重点,就像你说,改进,过程改进,精益创新,精益管理系统,这么多种不同的方法,试图更好地制造健康系统。然后,您也有这种健康技术,数字健康界,这可以在某种程度上是我可能会推断一点点,但被视为干扰者。正确的。来自医疗保健外部的人们正试图对其进行更改。您将在哪里说护士带领的创新在该频谱内的跌倒?

Charlene[00:05:02]是的,这是一个很棒的问题,凯蒂。而且你肯定是正确的,因为保健创新是绝对多方面的。您可以在医疗保健方面提高和创新有很多不同的方式。肯定有质量改进六西格玛方法论方面,但绝对有医疗技术方面,生物医学设备,竞技场的临床创新。诚实,护士将所有不同类型的创新花在那里。随着我作为床边护士的经验,我的第一次创新体验真正在改进方面,它正在改进流程,改善医疗保健工作流的领域,这些工作流程并不像它们的高效。因此,更符合从过程中消除废物的瘦六西格玛,使东西更有效。但随后在我的护士创新奖学金中,我在与我的队列中拥有这样一个多元化的成员,他们在床边的前线创新者到商业主人,企业家和医疗器械创造者的任何地方。所以我真的,真正认为护士带领的创新跨越整个光谱。而且,你知道,我真的认为这不是很多人都知道的,因为我们经常听到护士也是企业家也是企业家。 And that was something that I was so happy and excited to hear about with more and more of my involvement in this space and with more and more of the momentum of nurse led innovation being brought forward. So it’s been great to see.

Katie[00:06:42] I completely agree. Something that I love following, and I think a lot of the listeners to this podcast enjoy following, the ways in which the art of innovation gets disrupted, whether that’s an actual innovation or the people doing the innovating. And so, you know, for instance, changing the script on only certain types of people, whether that’s a racial identity or a gender identity or a geographic identity—you know—the idea that innovators only come from the valley. So there’s so much to disrupt in terms of product and market and industry and methodology and process. But there’s also a lot to disrupt and innovation when it comes to who is doing the innovating and the ways that that just explodes everyone into white space areas that maybe no one even had on the radar before.

Charlene[00:07:38] Absolutely. And you’re right. A lot of people have the idea that innovation only comes from one place, that all great businesses and inventions come from Silicon Valley, which is where I’m actually located right now. So it’s just funny how that happens, but I absolutely see that. And people don’t realize that inventions come from all over. And really, innovation happens everywhere. I could name innovations happening from every single health care organization that I’ve been a part of. And really, that idea of disruption is something that permeates throughout healthcare as a whole industry. And really not just with technology or just that idea of, you know, someone in Silicon Valley creating a mobile application or something like that. But the disruption really comes in all different shapes and sizes and a lot of it is behind the scenes, too. So it may not be as flashy as an invention or something that’s a product. But it could also be a program. It could be a process improvement. So I do think that it’s an important distinction to make.

Katie[00:08:48] Yes. Well, without further ado, I really want to talk about this hackathon. I am so excited for you and your team. Tell us all about it. I mean, this is the topic of the hour—is how are we going to innovate together against this pandemic? And it’s on everyone’s hearts and minds. We all are so deeply concerned and we’re so hungry for breakthrough. Could you share with us what the hackathon was like? It was just this weekend, right?

Charlene[00:09:18]是的,这是过去周末,5月15日至5月17日。而且它是一个非常快速的节奏,环境非常激烈,即使它都是虚拟的。所以我对Microsoft,Sonsiel的Johnson和Johnson之间的伙伴留下了令人印象深刻的印象,这是一个护士创新社会。而且,开展会议。所以四个巨大的,不同的群体都在线聚集在一起,在过去的周末将数百人带入一个创新空间。所以我相信实际上超过九百人签约以某种方式参与。无论是 - 是的,它都很疯狂。我太惊讶了。我相信,九百人都是由参与者,促进者,组织者,导师,法官和其他正在合作和支持的人组成的,你知道这个活动。最后,我想 - 我不确定团队中有多少人。我认为它至少是几百次。 And so it was a huge, huge event. And to have it all take place online with Microsoft’s help, it was really, really impressive.

Katie[00:10:35]你能描绘它看起来像什么的照片吗?你实际上是什么样的 - 是它虚拟现实吗?这是一个缩放电话吗?喜欢他们是如何组织的?

Charlene[00:10:45]是的。所以主要是整个互动和事件的整个组织都在微软团队完成。我实际上从未在过使用过Microsoft团队。它实际上是组织活动的好方法,因为它将所有合作都带入一个空间。因此它确实集成了视频会议,电话会议,它还集成了不同的聊天渠道和团队来组织人们正在做的不同工作。所以每个团队都有一个频道,总共有大约30个团队参加。每个团队都有关于,你知道,两个人到十个人的任何地方。因此,每个团队都在微软团队中拥有自己的频道。这是该组内部成员沟通的主要方法。所以这一切都是通过这个计划完成的。 And I’m not sure if you’re familiar with Microsoft teams?

Katie[00:11:43]一点点。是的。

Charlene[00:11:44] Yeah. It was definitely new, but it was easy to use. And so in that program, too, they have a place where you could organize your to do list your tasks and, you know, assign different tasks to different people. And it’s kind of just like message boards. And, you know, you could talk back and forth to your teammates, but you also have a chat feature if you just want to message specific people or directly message other people. So it kind of meshed together all the different things that we know about virtual conferencing into one place. So it was really nice.

Katie[00:12:17]所以告诉我们,你知道,选择你的团队并接受一个特定的类别区域。

Charlene[00:12:24]是的。所以我第一次知道哈奇桑达,因为我参与了约翰逊和约翰逊护士创新奖学金,实际上是他们所拥有的不同轨道。我立即被弹性和自我护理轨道吸引,因为我作为过去的前线的护士的经验,同样因为我现在参与了护理领导,我知道需要多少弹性和自我保健并始终是前线的专业人士所需的。因此,这轨迹真的很近而珍惜我的心,因为我知道它有多困难。现在有很多挑战,正面正在为前线的护士发生并且有这么大的需要。你知道,我们都听到了医生和护士倦怠,我们都听说过医疗保健专业倦怠。随着这种全球大流行发生的,它真的只是超越了我以前见过的需求。所以我真的想把一些其他其他专业人士献给大流行,希望通过这些真正挑战的时代帮助支持他们。我发现了我想加入的团队,因为我与LinkedIn上有很多不同的护士创新者有关。 And LinkedIn is an amazing resource. And that’s really how I found out about so many different nurses and their different ways that they innovate. And one of those nurse innovators is Chris Caulfield. He’s the co-founder and chief nursing officer of Intellicare, which is a software that’s used to help support staffing for nurses and post-acute care facilities. And so I found out that Chris was participating in the hackathon. And I immediately connected with him and asked if I could participate with him and join his team because I knew he wanted to be part of the resiliency and self-care track. And so fortunately, I was able to join him. And so that’s how we got our team started. And then, as we posted on Microsoft teams that we needed some members, it was very organic. And we had a lot of nurses who were really just naturally drawn to that track to join us. And they were all so passionate. And a lot of—we had about, including me and Chris, there were eight nurses total who joined our team and then two technical experts who helped with UX design, with digital marketing. So it was a great mix of different types of expertise. And so having all of these nurses who are also experts in mental health, who are also experts in compassion fatigue and all of these different types of mental health aspects of care. It was a great collaboration.

Katie[00:15:03]这绝对令人难以置信。你知道,你知道,暂停一秒钟以真正思考,你知道,应对护士的干预措施及其在本职业中的重要性。你能分享一些关于大流行如何让所有这些事情更具挑战性吗?你好吗?你的社区是如何?你现在的观点是什么?

Charlene[00:15:33]是的,全球大流行确实是一个前所未有的挑战。我的意思是,我们都知道,美国的医疗体系在基础设施以及我们提供医疗服务和惠及弱势人群的方式上面临着很多挑战。但随着这场大流行,它真正凸显了我们的医疗体系如何需要支持,以及基础设施需要发展到何种程度,并进一步能够支持最需要医疗保健的人。因此,在这场大流行中,出现了一系列不同的问题。很多人无法得到他们所需要的护理。只是知道如何导航的挑战太多了,因为病毒刚出现的时候我们还不知道很多关于它的信息。我们不确定它是通过什么方式传播的,也不确定应该采取什么适当的预防措施。所以在医疗环境中导航非常具有挑战性。当流感大流行第一次来袭,并在美国开始成为一个众所周知的问题时,我在斯坦福的医疗保健部门处于一个不同的位置。我当时是高级实习的经理。在那个职位上,我直接监督那些在一线工作的护士和医生助理,和那些可能,你知道,正在接受Covid调查的病人一起工作。因此,能够恰当地通知员工,帮助他们获得所需的资源,甚至确保他们拥有所需的所有个人防护装备,这确实是一个挑战。你知道,就是这么多不同类型的挑战合在一起。

Katie[00:17:20]是的,绝对。所以似乎你对这个特定类别有一个精彩的拉动策略。那么故事如何在球队开始在围绕弹性和自我护理问题的情况下发挥作用的作用以及你想出的解决方案?

Charlene[00:17:38]绝对。我们的每位团队成员都有一个不同的故事。即使是团队中的非护士,每个人都有一个不同的故事,当涉及Covid-19的挑战。这是我们所有人都可以连接的东西。我认为这就是为什么讲故事是非常重要的,特别是在创新和破坏时。和我困住的一个特殊经验是,我们的团队成员中的一个特别激情,关于加入这个哈克松,因为她不久,她的亲爱的同事都被自杀,不幸的是。这就是发生的事情。你会看到,你知道,越来越多。这是我一直在阅读和听到越来越多,通过所有不同类型的医疗保健专业人士阅读。当她通知我们的团队和发生了什么时,我们都立即觉得我们都立即与她联系并感受到这种同理心。 And really, we wanted to help and support nurses like her and also other health care professionals who are facing that challenge, because it’s not just a singular event. And so if we didn’t have that context or if we didn’t have the context of the experiences that everyone is facing, it would truly be a different story. It would be, you know, it would be a different solution that we would come up with. It would be a different problem that we are trying to solve. But it’s very different when you hear a nurse say, I’m stressed or I’m burnt out versus I’m stressed and burnt out because one of my good friends passed away yesterday. So.

Katie[00:19:15]对。

Charlene[00:19:15] Yeah. So it was very compelling. And we all just felt like this was a huge problem that we wanted to fix. And so we worked together very well despite not knowing each other and, you know, meeting each other for the first time, all online and all through virtual means.

Katie[00:19:31]让我加入这个,你们所有人,我肯定的是,是难以置信的。你们中的一些人在大流行期间的前线,你在创新哈克森的创新中度过了你的周末,因为你对这个问题感到热情。I think there’s so much to be said in the innovation community around open innovation in particular, or inspiring people to follow their passions and to connect on an empathetic level to a particular problem, because the solution will come so much more rapidly when you have that level of connection and empathy with the problem.

Charlene[00:20:10]没错。事实上,它充分说明了全国乃至全世界数以百计的人。我们让国际上的其他人加入并参与了hackathon,它充分说明了这个问题对这么多人有多重要,以及医疗专业人员或非医疗专业人员有多少人真正想要贡献和帮助。就我个人而言,由于我目前不是一线护士,也没有直接接触过有COVID-19的患者,也没有直接照顾过这类患者,我真的很想做一些或任何我知道可以帮助护士或专业人士或任何人谁是真正面临压力和心理健康的挑战,因为流行病。

Katie[00:21:00]是的,绝对。所以,你知道,你分享了在形成的地层中出现的故事的地方 - 以及如何将每个人都在一起的问题和死亡。你能分享现在的zoom转发到创作。你现在创建了一个原型。什么是投球过程?当您再次向更大的团队展示您的概念时,您是否最终与您的概念分享了同样的故事?

Charlene[00:21:28]是的。所以它很有意思,因为如果你有两个机会投球。所以星期六,这是两天的哈帕顿,我们有三分钟才能与法官一起练习。然后他们让我们大约七分钟给我们提供反馈。实际上,我们没有。我们最初没有在我们的音高中包含这个故事,因为我们有这么多的信息,我们希望在三分钟内包含。这是一个非常快的时间。So first, you know, we’re just focused on getting all of the information in. But then after that pre pitch, one of the pieces of feedback that we received from the judges was, you know, we didn’t hear the story. We want to really hear the story that has to connect with the solution. And we want to know who is this affecting? Which nurses are you trying to reach with this solution? And so, you know, immediately the light bulbs went on. And then just going back to that story that one of our members shared with us before, we did include that in the final pitch. And that took place yesterday on Sunday. And so we definitely did include that. We originally wanted to include a video of the nurse speaking about her experience. But then unfortunately, in the final pitch, we weren’t able to add the actual video. It was very compelling, but we were able to mention it in our pitch deck. And I do think it connected with people.

Charlene[00:22:58] Wow. Yes, absolutely. So that’s wild. What was your first version of the pitch very data-centric or very explanatory about the features of the app?

Charlene[00:23:08] Yes. And I know that’s an easy trap to fall into when you’re someone who is building a pitch deck or someone who wants to highlight different things about your idea. It’s very easy to talk about the features and the data and the business model. And then sometimes you don’t realize that the story’s missing.

Katie[00:23:31]我喜欢这个课程。这是一个如此重要的外卖,因为我认为,特别是作为科学思想的人,我们倾向于这么快地进入这个陷阱。特别是当你真的通过某些东西思考而且你通过纠正的特征和某种东西的可用性和目的的想法。它很容易在列表中取消划痕故事,专注于那些量化的东西。但是是啊,有趣的是实际上仍然需要来自那个音高的某处的故事。

Charlene[00:24:04]右边。And you’re absolutely right with the insight you brought in, because as healthcare professionals who are really focused on evidence-based research, on data and numbers and science, it is really hard sometimes to incorporate the qualitative data and that isn’t something that’s often—you don’t really see that prioritized a lot sometimes when it comes to different ideas. And I mean, that’s probably there, but it’s not highlighted as much. And so it was a really great takeaway from the hackathon and just a way to bring us all back down and ground ourselves into thinking, you know, the real problem is really that a lot of these healthcare professionals are facing these very tough situations and they’re suffering a lot of different losses, whether it’s a friend, a colleague, a loved one, and even a lot of moral distress with making really difficult decisions on how to provide care for the patients. So absolutely, it was a great lesson learned.

Katie[00:25:06]如上所述,Charlene,我会爱你的观点,为什么护士如此精致创新。

Charlene[00:25:14]是啊。这是一个很大的问题。而且,您知道,在我们在护理学校的培训中,我们被教导质乐动体育266疑现状。我们被教导质疑医疗保健交付。And I do think that as a nurse, since you’re with the patient for, you know, 24/7 at the bedside in the hospital or since you interact with patients so much and you’re the consistent person that’s really available for the patient, at least in the acute care setting. You’re able to see a lot of different things that others can’t. And I do think that’s a really special component of nursing that a lot of different other healthcare professionals may not have. They don’t always have that insight because they can’t see all the workflows not working in an optimized way. But nurses can see that. [38.7s] And I think these different experiences and also just the genuine, authentic personality of nurses. We really want to provide the best care for people. And so I don’t think you can really stay in nursing or really become a nurse without that need or desire to want to help people. And I think because of that and because of the training we receive and because of the problems that we see consistently around us as we’re navigating the health system, we want the best in others and we want the best experience for others. And so we naturally will look for those solutions and naturally find ways to do things better. So that’s what I see in nursing.

Katie[00:26:48]绝对。我不能同意更多。您能否向我们带来Johnson和Johnson护士创新研究员,您是您的一部分和分享如何改变您在创新和您在其中的角色的角度?

Charlene[00:27:04] Yeah. And the Johnson and Johnson Nurse Innovation Fellowship has been such an amazing experience. And it’s really changed my life. I would say and really changed my perspective on nursing in a way that has made me so much more excited and so much more passionate about continuing to contribute to the field of healthcare and the field of nursing. And one of the things that really struck me about the program is the sense of community that I have with the people, my cohort, and also just knowing that the innovation world is actually much, much bigger than I thought, because, you know, when you’re working in the healthcare system, you don’t exactly know who is innovating because the nurses that you’re with, they may be working on, you know, working with patients independently. And you may not know exactly what they have done during their shift that had helped the patient have a better experience because you have your own patient load that you’re focusing on. And so it was tough when I was at the bedside as a registered nurse in the hospital, because I had no idea who was interested in that—the idea of innovation—even though I knew that a lot of my colleagues were innovating. But with the fellowship we immediately have that community of nurses who are very passionate have already done a lot of different things towards innovation. And it’s such a diverse group of people. And I really think that we’re all so passionate about this idea that we all really clicked. And, you know, I really feel like I found my tribe in those different nurses that I’m with. There’s twelve of us total and we’re all so close, despite only really seeing each other in person maybe two times. And the rest of the times we’ve been having virtual meetings. But our program is two years in total and it just feels so great to know that you’re not the only one who wants to make a difference. I mean, absolutely not. There’s so many people who want to. But to have that sense of community and to have that shared vision and mission really makes a difference.

Katie[00:29:10] Absolutely. So it’s really this wonderful cohort model. And then you were part of the first one. So will there be more, I assume? Has a new cohort started yet?

Charlene[00:29:20]是的,肯定会有其他加入我们的其他伙伴。实际上与下一个群组进来,第一个队列将作为下一个队列的导师。

Katie[00:29:32] Great.

Charlene[00:29:33]但是当下一个队列将开始时,尚未打开。鉴于现在与大流行的挑战,该计划已经有一些变化。所以要这样做,但我真的期待着我们在我们之后加入的其他队列。而且我已经知道这么多人都很兴趣,因为毕竟这个新闻和信息传播了这个程序,所以很多护士都邮件给了我或与我谈论想要加入程序或想要申请。它真的很激动,因为。它真的重振了您对护理和医疗保健的热情,以及我们如何真正直接使它更好。

Katie[00:30:15]是的,绝对。Charlene,我非常感谢这次谈话,听听你通过创新镜头看世界的方式,了解护士带领的创新,看看为什么重要。并听到你的经历,特别是在哈奇桑那州内的故事。我再次令人难以置信地感谢在我们的谈话中吸取的经验教训。And I’m hopeful that one you feel celebrated as a healthcare #shero, and two that other people listening, see and really start to think with broader lenses about who should be in charge of innovation and who should be viewed as innovators, because I believe that any person can view themselves that way and impact the world, as you said.

Charlene[00:31:02]绝对。而且我真的很喜欢你如何用这些不同类型的方式,你知道,进一步考虑护士带领的创新。It is really important for nurses to view themselves in that way because it really empowers you, and it really makes you know, that you can make a difference in the lives of your patients, even though it’s something that nurses have been doing for so many, so many years. And so just being able to highlight, you know, that nurses are innovators and that they have great ideas and being able to include nurses in key healthcare decisions, I think is very important moving forward. And, you know, now with the pandemic and after everything is settled down, one of my missions, as a director of ambulatory nursing and as a Johnson and Johnson nurse innovation fellow, is to continue to bring nurse ideas and nursing innovation to the forefront and try to see how we can leverage that. And I hope that after, you know, even after 2020, even after the pandemic settles, that we still highly regard nurses and their ideas. And that’s really my hope for the future.

Katie[00:32:08] Do you think that you’ll scale up the prototype? Do you think you’ll do anything more with it?

Charlene[00:32:13]哦,是的。我们的团队 - 我们的应用程序被称为Wellnurse,这是一个对健康的游戏。既然我们是其中一个胜利队之一,我们有机会与微软和约翰逊和约翰逊和约翰逊和在Sonsiel开展会议,我们将在未来几个月内接受媒利兵,我甚至觉得达到了年。所以我们将可以访问Microsoft工程师。而且我真的很想看到这个应用程序进入市场,并希望尽快进入护士手中。但我会告诉你,因为我很兴奋,我迫不及待想要开始。

Katie[00:32:53] Yes, absolutely. And it’s a profession that is so critical, especially in these times. I hope that the nurse community sees the amount of support that everyone is outpouring. And I hope that they feel celebrated at this time. And I hope that others to really take this lesson of nurse-led innovation and apply it to your industry or to your community. And think about pilot-led innovation and teacher-led innovation and grandparent-led innovation. There are so many different ways that we can think about identity and the way that we name ourselves as innovators or not and what that can do. So again, Charlene, thank you so much. Where can people find you on social media?

Charlene[00:33:38]是的,我是在社交媒体上。我有一个推特@charleneplaton。我还有一个linkedin,也有一个linkedinCharlene Platon。那些是我与人民和特别是LinkedIn沟通的主要方式。这是一个伟大的资源和社区。所以,如果有人想连接和谈论创新或如何继续推动这些不同的创新身份,请接到我。我很乐意连接。

Katie[00:34:04] Thank you so much, Charlene, and stay safe and keep innovating.

Charlene[00:34:07]非常感谢你。凯蒂,我真的很感激。

Katie(00:34:12)本周的epi谢谢聆听sode. Be sure to follow us on social media and add your voice to the conversation. You can find us @Untold Content.

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